Do you have 10 years of System Administrator experience with Microsoft Infrastructure? We are looking for an EU National for a long-term contract in Brussels, Belgium.

Requirements:

• 10 years of System Administrator experience in Windows Infrastructure
• Expertise in Client management and software deployment using LANDesk or similar (installation, upgrading, patching)
• Proven experience in deploying and managing Windows 10 environments and SCCM
• Excellent knowledge of MS Office products (2K10/13/16/365)
• Proven experience in managing GPOs, PKI, MDT, Bitlocker
• Internet environment administration (browsers, IIS, TCP/IP).
• Windows configuration & troubleshooting (registry, configuration files …);
• Understanding of TCP/IP protocol and related services in a Windows Server environment (DNS, DHCP, WINS);
• Experience working with McAfee ePO server;
• Hardware environment interventions (PC, Server, printers and other peripherals, cabling, etc.);
• Scripting skills, such as PowerShell
• Capable to communicate with end-users to give support on escalated incidents;
• Experience in automating OS deployments, reinstallations or migrations;
• Experience preparing and maintaining Reference Configuration PC image;
• Experience of App-V administration and maintenance, configuration and packaging;
• Excellent VB and PS skills; Experience in automation/industrialisation of installation packages;
• Experience in knowledge transfer and competencies to the 2nd level support;
• Strong experience in improving operational processes through documentation and automation following ITIL methodology
• ITILv3 certification(s) (if not, must commit to taking this within 3 months)
• Capability of integration in an international/multi-cultural environment, rapid self-starting capability and experience in team working
• Languages: English (Fluent)

Technical Certificates – minimum 2 (or willing to obtain):

• MCTS: Administering and Deploying System Centre 2012+ Configuration Manager
• MCTS: Microsoft System Centre Operations Manager 2007+
• Any MS Server or Client certification
• Installing and configuring Windows 10
• MOUS: Microsoft Office User Specialist

Job Description: 

• Participate in the 3rd line support, Problem Management and on-call standby service;
• Follow-up of reported problems and escalated incidents
• Serve as technical lead for designing, planning, assessing, implementing and/or migrating of the production environment for HQ and Delegations;
• Interact with service owners, operations managers and service teams to have a holistic view on the service and advice as needed;
• Management of central monitoring infrastructure;
• Implementation of test environment and “Proof of Concept” (POC);
• Participation in training seminars for IT officers;
• Improve knowledge and competencies;
• Debugging and analysing of reported problems and escalated incidents;
• Drafting operational guidelines, procedures, installation notices and scripts for the integration, installation and upgrade of aforementioned component services;
• Assistance with roll-out of new ICT infrastructure projects;
• Operate in accordance with the defined ITIL processes and procedures;
• Preparation and test of new reference configurations (CRB) for any supported hardware;
• Integration and testing of new software versions, service packs and configuration changes;
• Intervention on ICT infrastructure (workstations, peripherals, etc)
• Perform patching and software deployments operations

Work Conditions: This position can only be carried out by EU Nationals who are either based in Belgium, or willing to relocate. A relocation allowance is provided.